Delta Faucet Pilar Single Handle Pull-Down Kitchen Faucet with Soap Dispener

Comment:
We splurged and purchased the Delta Touch2O faucet. It is a very expensive item for us and almost double what you would have to pay for a lesser pull down, single handle faucet. But we like gadgets and convenience and this faucet is definitely convenient. It is so easy to turn on and off - this saves time and effort, keeps the faucet and surrounding area cleaner, and can help protect your family from cross contamination when working with raw foods.

Now, you probably have figured out that you still have to use the handle to set the temperature and flow rate. So, this is only convenient when you need the same temp and flow rate on a repeated basis. That is certainly true when rinsing dishes or when you need to wash your hands many times. But keep in mind theoretically that if you needed to adjust the temperature or flow rate between each use the touch feature wouldn't gain you anything. We are in the process now of settling in on where to leave the handle on a general basis. Medium temp and medium flow rate would be the most logical - can't be too far off from what you need and works well for washing hands. But I wonder if this is going to be one of those things that a husband and wife don't agree on. I think we might have faucet battles as my wife likes to leave it in the warm and full rate position. This does give you a glimpse into a future where we will speak to our faucets to turn them on and we can tell them the temperature and flow.

As far as the installation, I did it myself and it took 1.5 hours. Congrats to those who did it in an hour. And the 1.5 hours was just for the installation. It took me 1.75 hours to remove the old faucet (actually that took a half hour) and clean the hard water deposits that had accumulated underneath the old faucet - it had the apron that covered the entire area around the three holes. The instructions were well written and it was pretty step by step.

My only complaints that resulted in 4 and not 5 stars are:
- it's expensive but it's the early adopter price I think - imagine you'll find this technology at lower price points in the future
- the hose is the flexible, mesh hosing like the flexible hosing used to connect your sink to the water supply. It's lightweight so gravity does nothing to help pull the hose back into the faucet - you kind of have to push/feed it back in. Our previous faucet was a Moen and the hose was clad in the flexible metal conduit which gave it some weight, as well as less friction, to go back into the faucet more easily. As I write this I wonder if I attached a weight to the house under the sink if it would go back in more easily. However, the hose is attached directly to the solenoid which is dangling in space and I would be hesitant to put any stress on the connection. I'll have to think about this and report back.

Comment: This faucet uses a touch control system that turns the faucet on and off with just a touch of the neck or control handle. I like this feature because with the back of my hand I can easily turn off the water while washing a pot and then back on to rinse. You have to get used to only touching the pull out spout when you use it otherwise you can inadvertently turn off the water. I would prefer it if the spray mode had a slightly wider spread.
Make sure you install this faucet far enough back from the sink. It has a fairly large overhang and the water spray angles out slightly. As a result my plumber mounted the faucet a little too close to my sink and so even though I have a large sink the water stream is too close to the front and splashes out when I'm rinsing.
Over all this is a great faucet and I'm very happy with it. I picked it up on Amazon for about half of what it cost in a local store.

Comment: Fell in love with the tv ads. Looked in plumbing supply houses at it and received mixed reviews from the sales staff although no one ever said why it was not a good faucet to have. The amazon price was SIGNIFICANTLY less than any other discount. Anyhow, the whole family loves it, had it for months now and i love the feel, the appearance and performance of the faucet. A great buy!

Comment: My wife had to talk me into spending the extra cash to buy this Cadillac of faucets. I just didn't see the need to spend this kind of money when I can get a similar one for hundreds less. Now that I've got this faucet all I can say is, "I LOVE IT!!". It does everything the commercials show it doing. I would absolutely recommend this product. The down side is that it came with a defective solenoid unit. This was frustrating, but Delta sent a replacement right away. Any company that develops a product like this and spends as much as they do on advertising is certainly going to make it right to eliminate any possible bad press. It was a bit disappointing to not have it work right away, but it was worth it in the end. Its just kind of funny when you try to wipe up the counter around it. Its pretty sensitive. I've been squirted a few times. :-)

Comment: I was so excited about this faucet...it was one of the first things I ordered in our kitchen remodel. However, after 2 weeks, the jury's still out. It's just too sensitive. It just goes on and off when you're washing your hands (if they're too close) or washing dishes, which is extremely annoying. The most annoying, though, is when you grab the spout to spray off your dishes, and it goes off. Then it'll go back on and off, repeatedly, for several times.

And I've looked everywhere for more instruction on operation beyond "just touch it to turn it off and on!" (ie - turn off or wait one second with hand on nozzle before pulling it down to spray), and it's no where.

Lastly, it really "thuds" when it turns on and off with the touch function, which doesn't sound right either.

My husband hates it and is only giving me 1 more week before I have to just turn it to manual operation. I really want it to work, but it's just too frustrating while doing already frustrating dishes. Any advice is welcome.