GROHE 32999SD0 Alira Low Profile Centerset Pullout Kitchen Faucet, Stainless Steel

Bought this online and saved $400 over the MSRP! Wonderful faucet. The handle is very smooth to operate: no catching or hesitation. This is due to the patent on "silk glide" technology. Two buttons on top of the "arm" allow for aeration flow and spray, without having to turn the water off first (like the Moen faucet this replaced). Ceramic discs allow for better control of water temperature. The hose is metal, not plastic, so there is some scraping noise whenever the spray head is taken out of its seat for spraying. The spray head clicks into the arm, so there is no dangling spray head. This is a German manufacturer, and the installation instructions left much to be desired. Installed in a granite countertop. Although the countertop depth met the manufacturer specifications, we found the plastic cream-colored collar which fits under the countertop and holds all the pipes and hose to be too thick for the installation (the water hose clicks into place on the piping, like an outdoor hose...Read more

This is a great faucet and I was fortunate to get a great deal on it through one of Amazon's partners. As another reviewer wrote, the instructions that come with this faucet are not very helpful. The problem that I encountered was the retractable hose was binding in the faucet housing and it would not retract correctly. I had a plumber come out to attempt to install this faucet twice and, after emails and phone calls to the retailer where I got it, the local Grohe rep and Grohe's main support line, we were no closer to being able to achieve a correct install than before. The tips that we received for the installation basically amounted to the assurance that the faucet will work, we just need to find exactly the right position that will allow for the supply hoses to have space for the retractable hose to freely move through the housing. As the other reviewer wrote, the plastic collar (gray on our model) does not appear to help for deck-mounting the faucet (although mine was...Read more

We had this Grohe Faucet for almost 10 years, and paid an arm and leg (for a number of reasons including the nonexistence of Amazon). It worked extremely well for five years, and then began to bind when swiveling from side to side. BUT it was the ever popular "intermittent" binding. It would bind for a month, and then it would be smooth as silk. Then it would bind for four or five months.

We finally called Grohe (in Indiana, I believe), and they sent out a rep from 80 miles away. Quote: "I've never seen anything like this before, and I've been with Grohe for 21 years." Oh, great. We're unique again, and we spent [...] bucks for this.

Never fear, Grohe will send out a new faucet and, just in case, new couplings so that you have a second set. If you call a plumber, we'll pay for installation.

We called a plumber. He replaced the old with the new (nothing had changed style or parts-wise), and it was once again smooth as glass.

We...Read more