Insinkerator Designer Series 1100 Hot Water Dispenser

When this item is combined with the tank and filter it is a very pricey item. The filter only filters out chlorine so is not needed if you don't have chlorine in your water. Perhaps a good plumber could plumb the filter out of the system. Also, the filters are expensive...$76+ for a two pack and you have to order them in most cases. I am having a problem with mine after two years...it's starting to not dispense water for up to 30 seconds after not being used for a few days. InSinkErator customer service has not as yet come up with a reason for this that fits my situation. Scheduling a warranty service through them is a hassle...they keep telling me what they think the problem is and I keep saying no it isn't, please schedule and that has yet to happen from there end. But I do love the unit when it works correctly.
The problem has been solved. It's the cheap plastic tank. The tank failed and leaked water which degraded the plastic and other parts. The water reacted with...Read more

Warning! If you have granite counter tops, you may be in for a hassle. I bought an Insinkerator Model H-ViewSN-SS at Lowes ($279) to replace my second entry level Insinkerator unit. The Entry level units installed easily, but wore out quickly, so I decided to upgrade. If another brand -had been easily available locally, I probably would have bought another brand given the short lives of my first 2 units.

Anyway, when I went to install the new unit, the threaded tubing that is used to hold the unit in place was too short to extend below my granite. I went back to Lowes, and then to Home Depot, looking for a fix. Unfortunately, the threading on this tube is not standard. Finally, someone at HD told me that to use this with granite I must call the company and get an extension. They do not carry this part, but everyone with granite has this problem! I called the company the next day and they wanted to charge me for this piece. When I said "forget it, I'm taking this...Read more

I had this unit for 4 years before the tank failed. Unfortunately, the tank warranty is only 3 years. You'd think the heating element would go bad, but the tank actually developed a crack in it, and the unit would leak. After checking to see if I could buy just the tank, I found that several people had the same problem.

When working properly, it's great to have instant hot water to make tea, hot chocolate, or coffee, but I think I'm going to look at other brands and check their reviews before committing to another product by Insinkerator.