InSinkErator HOT-1 Low-Profile Instant Hot Water Dispenser

The black plastic handle broke off after 2 years of use by 2 people.
Also the unit builds up pressure and hisses and steams and shoots out hot water. I was told to turn the temp. down to solve this problem but then the water is not hot enough.

I have had two of these and both were junk. The first was installed by my builder and stopped working within the first year. We purchased an identical replacement, thinking it was a fluke. It stopped working within 3 months. Do not buy this item. When I called Insinkerator customer service, the CS agent said it was their bottom of the line and didn't recommend buying another. My question is "why do they sell them for over $128 if they know it is junk?"

Much has been said about the fact that this unit has a short life span. Ours lasted 5 years - most people get 3 to 4 years. One essential tip - use a screw driver to turn down the water temp. The adjustment is right on the front of the unit. Most units are set way too high and the water boils inside the unit, resulting in sputtering at the spout. Turning down the water temp is the way to remedy this problem and extend the life of the unit. I didn't discover this fact (or read the directions) until long into the life cycle of the unit.

Now for the important point. This unit is compact and will fit into "under cabinet" spaces where larger units will not go. For instance, we have a high end water purifier that takes up lots of space as well as a garbage disposal unit as well as an under the sink soap dispenser. With all that stuff under the cabinet, the ONLY unit that will fit is the Hot 1. (We tried more expensive models - to no avail.)

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