InSinkErator Involve Instant Hot Water Dispenser

We have owned hot water dispensers since 1987. We love them and use it every day, mostly for tea and soups. This model will be our 4th Insinkerator hot water dispenser. We are remodeling our kitchen and wanted a new style to fit. This model looks great with our new kitchen decor. I installed it easily. Quick connect tubing and pipe fittings make it simple. However, there is one drawback. The hot water has a very strong plastic taste that ruins the flavor of tea or soup. This is due, I believe, to the plastic tubing from the hot water tank up to the dispenser spigot. We discovered that letting the hot water run a few seconds before filling the cup does away with any plastic taste. Not very energy wise, but they should have used copper tubing instead of plastic in that particular place.

I bought this and started installing it. I'm sure it's exceptional for someone who wants to mount this on a stainless steel sink. I have a 1-inch thick stone counter-top. While it does have a 3-inch plastic extender sleeve for thicker counter-tops, the sleeve makes the unit WIDER and this means drilling a wider hole in your stone counter-top. If you want to drill wider than normal holes in your stone counter top, you might like this. I really don't want to be drilling non-standard holes in my counter-top. The box and instructions don't tell you this. They say it will work on thick counters, but they don't say you'll need to drill non-standard holes in your counter-top to do it. You might think this is fine, but for me, The counter-top is way less replaceable and I want it to conform to spec. I'm just saying, folks with stone counter-tops need to think this through before they buy this particular hot water dispenser. I boxed it back up and plan to return it.

After using this product for about two years the push handle broke and cannot be replaced, which make this product useless...