Insinkerator Transcape View Hot Water Dispenser

WARNING I bought two different models of this unit at Home Depot today and both of them were designed for a counter top of less than one inch thick. Our counter top is over two inches. On a call to their 800 number they acknowledged that they have recognized the problem and the new models they are just now manufacturing have the deeper throats. which will fit counter tops of various thicknesses. It is unfortunate that neither in the on line product descriptions or on the exterior of the box was there any mention that the unit would fit only counter tops of less than one inch thick without a jerry rigged extension of some sort which you have to special order from the company..

Everything is good, except the handle breaks off easily. Although it is covered by a 3 year warranty, the way the handle is designed makes it prone to breaking off easily.

I am waiting for my first replacement handle, but if it comes back with the same design flaws, I am pretty sure if it will happen again unless if they modified the design.

We had been wanting an instant hot water dispenser for years and had an outlet installed below the sink to prepare for it. After looking at all the options we came across this one that INCLUDED THE TANK and was the beautiful brushed nickel that we were looking for. With free super saver shipping and our Amazon Visa gift points we couldn't pass up this great value! We are still discovering the benefits of having instant hot water and there are many. The Insinkerator web site has myriad uses for this great appliance.