Ragalta White Countertop Thermo Electric Water Cooler with Hot and Cold Dispenser

 (9 customer reviews)

This dispenser failed right out of the box. After filling with water and plugging the device into the outlet, the heater elements appeared to burn up. The device produces no hot water.

I have returned this product three times. I know, who would be stupid enough to try something like this three times? The first time the heating unit melted after being plugged in for about 10 minutes. The second time the tubes inside weren't even connected which we found out after putting water in to flush the system, huge mess. And then the next day, the water heater melted...again. I called customer service and they were very nice so I decided to try again. This time the water heater won't even come on!! called customer service and the very nice woman suggested that it must be user error. When she ascertained that we were using the piece of crap correctly, she said "well you have to understand, you bought one of our lower end models." Are you kidding me!!! I didn't know that the "lower end" model was just for decoration!!!!

I purchased this item and within 4 months the cooling part of it failed. It took over a month for the manufacturer to send a replacement unit. 2 months later, I walked into the office one morning to find that one of the faucets had started leaking over night and soaked the carpet. I definitely would not recommend this item.